Testimonials

Client Testimonials in Norwood, Ma

Description Of Work: They installed a 40' steel chimney liner for a heating boiler in a 3-family (triple-decker) house. Also included was fixing the loose top row of bricks on the chimney and installing stainless steel chimney cap.

Member Comments: Louis and his two sons are true professionals dedicated to their trade. They showed up and called if they need to make an adjustment in their schedule. Louis fully explained everything that needed to be done when he gave his estimate. I received more than one estimate for this job and all estimates were very close so I knew the job was being priced properly. I chose Downeast because they are truly good, honest, down-to-earth folks. I enjoyed dealing with them. I would absolute use them again.

- David N., Cambridge
Description Of Work: I used them to clean our fireplace chimney

Member Comments: Louis and son arrived on time. They made sure that everything near the fireplace in the living room was properly covered. Upon completion, made sure to wipe the hearth down. Everything was done on a highly professional manner. I definitely would recommend them.

- Michael C., Dedham
Description Of Work: Replace chimney liner, repair chimney and seal chimney flashing.

Member Comments: Our experience was outstanding. We set up a first appointment for an estimate. Louis came right on time, assessed the job and explained what had to be done. Although our heating contractor was concerned about the chimney liner, Louis explained that the job could be delayed, but should be completed within the next couple of years. He provided a detailed cost estimate of the work. We decided to go ahead with the repairs and scheduled the job two weeks later. Louis arrived promptly at the designated time and with the assistance of his son, Ross, completed the work efficiently and in less time than he initially predicted. The final cost was less than estimated since Louis re-used the existing chimney cap. It was a smooth and stress-free repair.

- Anita H., Waltham
Description Of Work: Nest cleared from chimney and chimney swept.

Member Comments: Father and son team showed up 5 minutes early. Very knowledgable, profesional and personable. Evaluated the situation, gave good recommendations and went right to work. They worked very clean and when they finished it was like they were never even here. Truly a pleasure to do business with Downeast Chimney Sweep.

- Jeff S., West Roxbury
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